Technical support

Can we just have good technical support? You know – for the phone, Internet, cable… Can’t just one call be enough to have them fix a problem?

“What is one core aspect of the support experience you would change?” An interesting question. How could good technical support be further improved?

I/O Gremlin page for questions and answers – for things you don’t find on the website

Short list of website and hosting server problems I’ve encountered over the years – with noted causes and solutions. Updated over time…

What is reasonable to expect from hosting provider’s technical support? What kind of problems can be expected?