“What is one core aspect of the support experience you would change?” An interesting question. How could good technical support be further improved?
I/O Gremlin page for questions and answers – for things you don’t find on the website
A new cPanel price rise has been officially announced for the start of the year 2021. How will it impact hosting providers, and their customers?
Updated: 28/02/2020. I already wrote at great length about hosting providers’ technical support – in general. Here, I want to document something I come across quite often. People, often from the USA, referring to “overseas”, or “outsourced” technical support as something that is inherently bad. To illustrate that I included a Reddit discussion, which resulted … Read more
Short list of website and hosting server problems I’ve encountered over the years – with noted causes and solutions. Updated over time…
What is reasonable to expect from hosting provider’s technical support? What kind of problems can be expected?
How to setup DirectAdmin hosting control panel for use with reseller hosting accounts
My thoughts on the cPanel price rise – prequel, expected results and consequences. Updated in October 2020, for the announced new 2021 price rise!
Explanation of the terms “overselling” and “overloading” – related to web hosting server resources. Why is overselling necessary? Why is overloading bad?
Web hosting offer catches (small print) that many hosting providers use. How to compare hosting offers and see what You are really getting.
How to transfer a domain to another domain registrar. Step by step instructions using an example.
Explanation of what kinds of web hosting there are, what are their pros and cons, what each type is best suited for – shared, reseller, VPS, dedicated…